Privacy Policy

When you use our website, we may collect personal information that you provide to us such as your name, address, email address, phone number, and payment information. We may also collect non-personal information such as your IP address, browser type, and access times.

We collect this information in order to provide you with the best possible service, to communicate with you, and to process your bookings. The information we collect may include details you provide when registering for a trek, making a booking, filling out a contact form, subscribing to our newsletter, or engaging with our content.

We will only use your personal information for the purposes for which it was collected, and we will not disclose it to any third party except as required by law or with your consent.

• To process and confirm your trek bookings and payments
• To communicate with you about your bookings and enquiries
• To send you newsletters, special offers, and promotions (with your consent)
• To personalise your experience on our website
• To improve our website and services based on your feedback
• To comply with legal obligations and resolve disputes
• To prevent fraud and ensure the security of our services

We take the protection of your personal information seriously and have implemented appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

We use industry-standard SSL encryption for all data transmission on our website. Our servers are hosted in secure data centres and access to your personal information is restricted to authorised personnel only. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognise you on return visits and understand how you use our site.

• Essential cookies: required for the website to function properly
• Analytics cookies: help us understand how visitors use our site (e.g. Google Analytics)
• Marketing cookies: used to show you relevant advertisements
• Preference cookies: remember your settings and preferences

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.

We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

Booking records are retained for a minimum of 5 years for legal and accounting purposes. Marketing preferences are retained until you withdraw consent.

You have the following rights regarding your personal information held by Hikers Foot Print:

• Right to access: request a copy of the personal information we hold about you
• Right to rectification: request correction of inaccurate or incomplete information
• Right to erasure: request deletion of your personal information in certain circumstances
• Right to restrict processing: request that we limit how we use your information
• Right to data portability: receive your information in a structured, machine-readable format
• Right to object: object to our processing of your personal information
• Right to withdraw consent: withdraw marketing consent at any time

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, please contact us:

• Email: contact@hikersfootprint.com
• Phone: +91-9568039003
• Address: Dehradun, Uttarakhand, India
• Website: www.hikersfootprint.com